7-Day Money-Back Guarantee
We are committed to providing a high-quality streaming experience. If you are not satisfied with our
service, we offer a full refund within 7 days of your purchase, subject to the conditions below.
Eligibility for Refund
- Technical Issues: We will issue a refund if you encounter technical issues that our
support team is unable to resolve within 48 hours.
- Non-Delivery: If you did not receive your login credentials within 24 hours of
payment.
Non-Refundable Circumstances
- Internet Speed: Refunds are not issued for localized internet issues or slow
connection speeds on the client side (Minimum 10Mbps required).
- Device Incompatibility: Please check our compatible devices list before purchasing.
- User Error: Inability to setup due to user error where support guidance was
refused.
How to Request
Contact our support team via WhatsApp with your Order ID. Refunds are processed within 3-5 business days.